New: e-Cargo
23-Nov-2011
Fast and efficient order information
Our aim is to offer high-quality services for our industrial and business partners. The basis therefore is a 24/7 customer service. That is why we dedicate the year 2012 to service quality.
Getting your order information in a fast and efficient way is our driving force for innovative solutions and successful customer relations. With our e-Services we will be available 24/7, 365 days a year. And now we extended our electronic services for our Cargo Logistics customers with our e-Cargo tool.
e-Cargo is your direct and rapid access for an efficient order management concerning wagonloads. Order data is quickly available and easy-to-use. The following information is only a mouse click away:
- Overview of converging and provided shipments with an ongoing actualization of the time of arrival
- Overview of the last consignment note version
- Overview of provided wagons
- Electronic confirmation of shipment delivery
- Electronic tracking and tracing with current status messages for both the sender and the recipient
With e-Cargo we can offer you an even faster and more efficient tool concerning the processing of transport services. A sustainable contribution for an even higher customer satisfaction.
Please find further information about e-Cargo under our e-Services.